Heat Pump Repair in Greensboro

Fast, Reliable Help When Your Heat Pump Fails

When your heat pump stops keeping your home or business comfortable, it can disrupt everything. Whether you wake up to a cold house or your system quits in the middle of a humid afternoon, you need clear answers and a reliable solution. At Chrismon Heating & Cooling, we provide prompt, professional repair for heat pump systems in Greensboro and the surrounding area.

Many property owners are worried about cost, timing, and the risk of being told they need a replacement they did not plan for. Our team has been serving customers here since 1991, and our senior technician brings more than 40 years of HVAC experience to every visit. We focus on honest guidance and long term comfort, not quick fixes that only last a season.

Need Heat Pump Repair in Greensboro? Call Chrismon Heating & Cooling at (336) 901-9146 or send us a message online today.

Why Homeowners Choose Our Team

When you invite someone into your home or business to work on your heating and cooling system, you want to feel confident about who shows up. We built Chrismon Heating & Cooling on values of integrity, professionalism, and listening to our customers. Our philosophy includes ideas like “Attitude Determines Altitude” and “Two Ears, One Mouth,” which remind us to bring a positive mindset and to listen carefully before we recommend any solution.

Our senior technician has more than 40 years in the HVAC industry, and our company has been serving Guilford County since 1991. Over those decades, we have worked on a wide range of residential and commercial heat pump systems, from older equipment to modern high efficiency units. This depth of experience helps us find practical answers quickly and explain your options in plain language.

We know that repairing a system is a financial decision as well as a comfort issue. That is why we support our work with a 10 year warranty on parts and labor for qualifying installations and a 100 percent cash back guarantee on our services. These policies are our way of standing behind what we do, and they help reduce the risk you feel when you call for help. We also offer 24 hour availability for emergencies, because breakdowns do not always wait for business hours.

Common Heat Pump Problems We Fix

Many property owners are unsure whether an issue is minor or serious, and that uncertainty can be stressful. In this part of North Carolina, where winters can bring freezing nights and summers are often hot and humid, heat pumps work hard for much of the year. That constant demand can reveal problems at difficult moments.

Some people notice that their system runs but never quite reaches the set temperature. Others hear new noises, feel weak airflow, or see ice building up on the outdoor unit. In some cases, the system may cycle on and off frequently or cause energy bills to climb without any clear reason. These symptoms can point to issues such as low refrigerant, electrical problems, faulty sensors, or airflow restrictions, and they are best evaluated by a trained technician.

Here are signs that it is time to call for professional help:

• Heat pump is running but not providing enough heating or cooling
• Outdoor unit is frozen over or covered in ice for long periods
• Unusual sounds, such as grinding, rattling, or loud humming
• System turns on and off frequently or struggles to start
• Unexpectedly high utility bills for the same level of comfort

When our technicians arrive, we use modern diagnostic tools along with hands on inspection to track down the true source of the problem. Instead of guessing or simply swapping parts, we work to understand what caused the issue so that any repair we perform addresses more than just the symptom. This approach helps reduce the chance of repeat breakdowns and can improve the efficiency of your system over time.

Our Heat Pump Repair Process

Not knowing what will happen after you call can be just as stressful as the breakdown itself. We follow a clear, consistent process so you always understand what to expect and when. Our team focuses on communication and respect for your time, your budget, and your property.

First, when you contact us, our office gathers basic information about your system and the issues you are noticing. We schedule a visit that fits your schedule as closely as possible, and we explain any fees associated with diagnostic work. When our technician arrives, you can expect a professional appearance, careful attention to your concerns, and a focus on safety.

We begin with a thorough diagnostic evaluation that may include measuring electrical readings, checking refrigerant levels, inspecting components, and testing system performance in both heating and cooling modes. Our team uses diagnostic equipment and proven procedures to identify problems accurately, which helps avoid unnecessary parts and labor. Once we understand what is happening, we walk you through our findings in clear terms.

Our typical heat pump repair visit includes:

• A conversation about the symptoms you have noticed and any prior issues
• A detailed diagnostic check of your heat pump and related components
• A clear explanation of what we found and repair options, including costs
• Your approval before any repair work begins
• Completion of the agreed repairs, followed by testing and cleanup

Frequently Asked Questions

How fast can your team repair my heat pump?

We strive to respond as quickly as possible, especially during extreme temperatures. Actual timing depends on your location, our schedule, and parts availability, but our local presence helps us reach many customers promptly. When you call, we provide the soonest appointment options we can offer.

Will you tell me if a repair is better than replacement?

Yes, we explain both repair and replacement options when they apply. Our technicians review your system’s age, condition, and history, then discuss the pros and cons of each choice. We focus on helping you make an informed decision that fits your comfort needs and budget.

What does a typical heat pump repair visit include?

A typical visit includes a diagnostic evaluation, a clear explanation of what we find, and specific repair recommendations with pricing. We get your approval before starting work. After repairs, we test the system and answer any questions so you understand what was done and how to care for your equipment.

Do you offer any warranties on your repairs?

We support our work with strong protections. We offer a 10 year warranty on parts and labor for qualifying installations and back our services with a 100 percent cash back guarantee. During your visit, we explain how these protections apply to your particular system and repair or replacement choice.

Can you help with heat pump emergencies at night or on weekends?

Yes, we are available around the clock for urgent HVAC issues. Breakdowns often happen outside normal hours, so our team offers 24 hour availability to help protect your comfort and safety. When you call, we work to schedule emergency service as quickly as possible.

Need Heat Pump Repair in Greensboro? Call Chrismon Heating & Cooling at (336) 901-9146 or send us a message online today.